the@vanced Essential in a nutshell
Minimizing downtimes and cutting costs — Essential includes access to "the@vanced Remote Service" and the basic functions of the integrative IIoT platform:
 | Overview of all connected machines |
 | Machine data transmission with live status of machines |
 | Log messages / insight into transmission messages from the@vanced |
 | Machine support (Remote Service) |
 | R-Cycle-ready |
Questions?
Ronja is happy to be there for you!
The basic package
the@vanced Essential
in detail
the@vanced Essential
in detail
Essential forms the basis of the@vanced. Its central feature is access to "the@vanced Remote Service" — the support by service experts via remote access of the integrated platform. During the warranty period, the package is free of charge and grants access to professional, timely service for your Kampf machine. Meanwhile, the remote services license is available to you for handling warranty cases with experts at your disposal to assist you with troubleshooting.
In addition, the@vanced provides access to the machine's electronic components, such as the programmable logic controller (PLC), drives and built-in computer.
Remote Service: Close at hand, even from far away.
"the@vanced Remote Service" offers a whole host of benefits which help minimize downtimes and cut costs:
- Remote troubleshooting
- Direct communication with experts via chat, video or voice transmission
- Document conferencing to view documents, photos or sketches together
- Quick and easy updating of PLC, drives, and visualization software
- Documentation update via data transfer
- Plant file for tracking and documenting all service activities
- State-of-the-art security
- Remote access only after maximum security approval
- Higher availability of the service team
- Billing by the hour
- Optionally bookable: the remote service flat rate package "Assistance"
- Optional: our service PC
Remote Service: Concept-based cyber security
Trust our state-of-the-art security concept. It protects your machines from unwanted access and malware. By combining a router hardware, which works as a stateful inspection firewall and separates the networks, and IT software certified by the German inspection specialists TÜV, we warrant maximum protection for your machines. Our security concept relies only one outgoing internet connection, from your machine to our central server. Thus, you keep full control and get to decide who connects and when.
Assistance:
The remote service flat rate
With our "Assistance" package, we offer you a remote service flat rate. This means, you pay a fixed monthly price according to the number of machines and get to use our customer service whenever it is needed.
More from the@vanced
Productivity
Plan production: With Productivity you can plan efficiently and analyze your results and processes.
 | Job planning, scheduling, and history |
 | Jobs consisting of slitting, handling and labeling jobs |
 | Process, parameter, and production result analysis |
Availability
Systematic maintenance: Availability ensures smooth processes with plannable maintenance intervals and clear documentation.
 | Maintenance planning |
 | Extensive interactive documentation incl. maintenance videos (if available) |
Connectivity
Turn your production into an integrated system: Connectivity links your machinery.
 | Interfaces to ERP systems |
| Live data transfer and connection to MES |
Any questions?
Convince yourself firsthand!
See for yourself how the@vanced can help you progress: Our sales team will be happy to show you around our integrated digital solution for processing web-shaped materials! Arrange a demo or click through to an individual test account.
