Do you have any questions about our digital customer portal my@vanced? Our FAQ section provides answers to the questions we are often asked — on topics such as security, hosting, machine compatibility, and many more.
Using the my@vanced portal entails many benefits. You are able to identify and order spare parts directly, for one thing. You can also call up information and contact options for the@vanced packages, and your employees can build knowledge and expand it continually with our trainings.
No, we want to provide essential information and use the portal as an interface to get in touch. Besides general information, you will receive additional customer-specific information that pertains only to you and your company.
Currently, we are developing the capacities to connect systems. We will keep you posted on all new developments with respect to that. You can already save your proprietary order number / reference with each orders. It will be listed in all documentation.
You can identify them in our spares catalog, where you can place them in the shopping cart for our online shop directly. If available, you can search the necessary items using the article number or with the help of search terms.